Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy before placing your order.
1. Order Processing
Every order is made with care, just for you!
Our apparel is made to order, meaning production begins after your purchase is confirmed.
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Estimated processing time: 5–7 business days.
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Processing times do not include weekends or holidays.
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During holidays, promotions, or periods of high demand, production may take longer.
Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information, when available.
2. Shipping Times
Estimated delivery times depend on your location, the shipping carrier, and the products ordered.
United States Shipping
Estimated delivery: 5-7 business days after fulfillment.
International Shipping
International shipping availability and delivery estimates will be displayed at checkout for eligible destinations.
Please note that delivery estimates are not guaranteed. Delays may occur due to weather conditions, carrier disruptions, customs processing, or other circumstances beyond our control.
3. Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, the items in your order, and the available shipping methods.
Any applicable shipping charges will be displayed before you complete your purchase.
4. Order Tracking
Once your order ships, you will receive an email containing tracking information, if provided by the carrier.
Please allow time for tracking updates to appear after receiving your shipping confirmation.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Please double-check your name, street address, apartment number, city, state, and ZIP code before submitting your order.
If you notice an error, contact us immediately at socialskymanagement@gmail.com
We will do our best to assist, but address changes cannot be guaranteed once an order has entered fulfillment or shipped.
6. Lost, Delayed, or Damaged Packages
We understand how exciting it is to receive your order!
If your package is delayed, missing, or arrives damaged, please contact us at socialskymanagement@gmail.com with your order number and details of the issue.
For damaged items, please include clear photographs of the product and packaging.
We will review the situation and work toward an appropriate resolution.
7. Multiple Shipments
Some orders may arrive in separate packages depending on product availability, fulfillment locations, or production requirements.
If your order ships separately, you may receive multiple tracking notifications.
8. Customs and Import Fees
For international orders, customs duties, taxes, or import fees may apply depending on the destination country.
Unless otherwise indicated at checkout, customers are responsible for any applicable import charges.
9. Contact Us
Have questions about your order?
Our customer support team is happy to help.
Email: socialskymanagement@gmail.com
Please include your order number when contacting us so we can assist you efficiently.
Thank you for supporting our brand!
Every piece is created with purpose, faith, and love. We appreciate your support and cannot wait for you to receive your order.